Services

Interactive Services

Web Design & Development

The web is the most important communications medium for companies today.  Our interactive team provides the full range of strategic, creative and technical services required for the successful launch of a high impact web presence.  Our approach sets us apart – combining strategic, creative and technical phases into a comprehensive methodology that meets project goals on time and on budget.  Fine-tuned through our experience with client projects both large and small, our approach combines the goal-oriented process of a large professional services firm with the streamlined efficiency of a boutique design agency.

Online Marketing Campaigns

Online Marketing campaigns are as effective as the infrastructure that supports them.  Our development team provides expert CRM consulting services.  We provide websites and promotional micro-sites that directly integrate with Salesforce.com over web services.  This means immediate visibility of web leads and campaign ROI metrics, as well as user experience benefits like single sign-on capabilities and user account management.  We’ve developed numerous custom CRM and lead management solutions catered to the specific needs of individual clients.

Interactive Demos & Animation

Today’s Internet consumer is far more savvy and less compartmentalized than every before.  The line between consumers and business users is blurry at best, with interested parties collecting information from a variety of sources, be they press releases, consumer and business-facing sites, industry periodicals and more.  That’s why there’s nothing more important for your product or service than to provide a very clear, simple and engaging presentation explaining what it is, how it works and what it can do for your bottom line.  Atagun Software creates beautifully designed and animated high-end motion graphics, Flash animation and video with voiceover to play a primary or supporting role in demystifying your groundbreaking offering.  This provides your customers and the press with the tools to make faster buying decisions or to tout it in the media.

Widgets & Social Media Applications

As avid users of social media and networking tools we have always been champions of creating a presence for our clients wherever your customers interact online. We’ve created Facebook applications, Community Forum implementations and customizations, and extended those experiences and functionality online and offline with desktop widgets.

Advertising

Bringing customers to you requires a strategy that may include custom advertisements for the web, such as animated ads and interactive Flash banners, as well as print advertisements for newspapers and magazine, and even billboards and outdoor ads.  Our in-house team has a wealth of relevant experience with the planning, creative and production of advertising units to let your presence be known.

Content Management System

Commercial and open source content management solutions are too costly, inflexible, complex, or lacking in the features our clients really need.  AtagunnSoftware has built a custom content management system that is simple and highly flexible allowing us to address the real-world content management needs of our clients without locking them into costly proprietary or inflexible solutions.  All of the websites we produce include a basic version of the AtagunnSoftware CMS, which is built on an open source, enterprise-class J2EE environment.  Customized versions are built to meet more complex website management.  For example, we built a CMS for one of our largest clients to integrate and simplify the management of their more than 100 regional and channel partner websites on a single system.

Portal Software Deployment & Customization

Our experience includes the selection, customization, design and deployment of portal software to enable rapid content management, duplication and deployment of portal web destinations such as conference websites with registration capabilities.  We are fluent in multiple enterprise-class languages such as Java and .Net necessary to deploy a robust portal to match your business needs.

Domain Expertise

Through years of experience Atagun Software has built a solid knowledge base in various business domains:

Business Process Automation

  • Customer Relationship Management
  • Workflow Management
  • Enterprise Resource Planning
  • Sales Force Automation
  • Enterprise Resource Planning

Content and Document Management

  • Web Content Management
  • Enterprise Information Systems
  • Document Management
  • Corporate Intranets and Extranets
  • Data Repositories

Communities and Networks

  • Online Communities
  • Blogs, Wikis and Internet Forums
  • Matchmaking portals
  • Messaging and Mailing Systems

B2B / B2C Web Portals

  • Payment and Billing Systems
  • eMarket Places and Auctions
  • HR and Recruitment Portals
  • Real Estate Portals
  • eShops, Product Catalogs

Media Distribution and Communication

  • Audio/Video Streaming
  • Webinars and Video Conferencing
  • Video on demand (VOD)
  • Voice-over-IP (VoIP)

Web 2.0

Web 2.0 is a broad umbrella concept covering a great number of areas ranging from web site design and software architecture to new business models. It combines a wide range of technological and social trends which form the new Internet and a new class of web applications.

Technologies themselves are not what Web 2.0 is about. Revolutionary new ideas are at the bottom of Web 2.0. It embraces quite a number of social phenomena like social networking, user-generated content and collective intelligence. And technologies which become popular in the Web 2.0 era are merely the means to make it easy for everyone to participate, share and create. Therefore blogs, social bookmarking and networking sites are some of the most popular online destinations nowadays.

Since 2004, when the term “Web 2.0” was used for the first time, it has transformed from an IT buzzword into a mainstream trend which affects both individuals and enterprises. Developing software, as well as doing business, in the Web 2.0 era demands from us to adjust to the realities of the new Web.

Web 2.0 Software

Web as a Platform
One of the key principles of Web 2.0 – the Web as a platform – states that now the Web can serve as an operating system. This introduces new benefits for both software vendors and customers and allows building new products and services by bringing desktop functionality capabilities to the web , enhancing and improving existing websites’ and applications’ functionality and performance.

Rich User Experience and Usability
Simple layout, don’t-make-me-think navigation, big fonts and bright titles distinguish Web 2.0 design style and let developers improve the look and feel of websites and user interfaces. But design is not the only thing which ensures the improved usability of Web 2.0 software. The use of AJAX (Asynchronous JavaScript and XML) makes it possible to create rich-client internet applications (RIAs) that are both more interactive and more productive than traditional web apps.

Composite
The Web 2.0 era gave rise to a new term in web development – mash-up, also referred to as a composite, or hybrid, web application or page. A constantly growing number of web sites are releasing XML feeds (such as RSS or Atom) and APIs which enables developers to mix and match them to create entirely new, unique and innovative services based on third-parties’ data.

Architecture of Participation
The most popular Web 2.0 projects confirm the fact that the easiest way to make your customers your product’s evangelists is to let them participate in its creation and development. “The architecture of participation”, which lies at the core of YouTube, Wikipedia, Digg and many other successful Web 2.0 websites, enables them to not only get millions of visitors daily, but also to put to good use the “collective intelligence” effect developing a rich pool of valuable data generated by users themselves.

Perpetual Beta
Web 2.0 software is shifting from software packages to ongoing services that are always on and at the same time are being constantly refined and improved. This introduces a new approach to updates and enhancements that can be delivered monthly, weekly or even daily without interrupting web system operation. In “the perpetual beta” model the users are co-developers and real-world testers of applications, since software vendors now can gather their feedback and thus produce the service which always meets current customers’ needs and preferences.

Web 2.0 Development

With broad experience gained over 9+ years of our operations Atagun Software is ready to help you meet the requirements of the new generation of the Web delivering:

  • Next-generation Portals
  • Rich Internet Applications
  • Composite Applications
  • Software as a Service Applications
  • Enterprise Mash-ups

Business Strategy Assessment
We work closely with clients to define their business vision and strategy to plan, implement and support their Web 2.0 initiatives. We identify business objectives and the benefits that Web 2.0 can provide and develop a detailed roadmap for solution implementation.

Technology Assessment and Architecture
The complex Web 2.0 technology infrastructure presupposes considerable complexity in application implementation, testing and support as compared to traditional web applications. When designing technical architecture we pay special attention to proper selection and effective usage of various Web 2.0 methods, frameworks and techniques including server-side software, client-side software, RSS, web protocols, valid XHTML markup, ActiveX controls, applets, real-time push, Web Services, APIs, etc.

Implementation, Support and On-going Improvement
Based on the roadmap and architecture developed during the assessment stage we deliver solutions with comprehensive business logic, efficient performance, business and technical scalability. After the initial launch of the system we help clients grow and improve the solution by seamlessly integrating new features and services on top of existing functionality.

Business Support

Atagun Software, New York Web Development and Software Development, implements a set off comprehensive measures and procedures to ensure business continuity and reliability.

Infrastructure
A dedicated IT department is responsible for Infrastructure Engineering, Infrastructure Change and Release Management. Responsible people are informed about all significant events concerning the functioning of the information infrastructure on the 24×7 basis by using mobile phones with Email2SMS service enabled.

Computing Facilities
We have more than 100 Intel Centrino (Core 2 Duo) and Apple Macintosh workstations and 30 servers in our four datacenters located in New Delhi. All our datacenters are equipped with efficient air conditioning, fire protection and UPS power protection systems. Each server is built on the RAID technology (Level 1 or Level 5 controllers are used).

Internet Redundancy and Data Exchange
Reliable Internet connection is provided via two independent data links with the bandwidth of 4 and 1 Mbps. The connection between the datacenters is provided via fiber-optic links with the bandwidth of 1Gbps. Reliability of power supply is ensured by the presence of 3 separate and independent power feeders at every datacenter and by the usage of high-performance UPSes. Internal information infrastructure includes 20 HP ProCurve switches, 1 Cisco router and a set of telephony equipment (hardware (Coral) and IP (Asterisk) phone stations, 120 phones and 5 GSM gateways).

Network Services Reliability
Failover capabilities are implemented for the main network services, such as Mail, DNS, Internet Access, Active Directory and development servers. The Mail Server backup is performed via two backup servers, one located in Europe and another – in North America. This mechanism ensures that no incoming and outgoing mail is lost.

Security Management
We have developed a number of documents covering our Security Policy: General Network Usage Policy, Sensitive Information Encryption and Exchange Policies. General compliance with our security policy and regulations is ensured by the usage of logon scripts and Group Policies.

Staff Security
We perform careful security checks of every person that is applying for a job. Confidentiality Agreements are an important part of the security system and every employee we hire is to sign such an Agreement. All the security-related cases and incidents are tracked and resolved by Department Managers. We inform all the people we hire about the Company’s security standards and keep this knowledge up-to-date by organizing special training programs on regular basis.

Physical Security and Access Control
We imply a multi-level access control system. On the first level our security service is checking our employee’s ID-badges to ensure they are authorized to access the building. The next level of access control is based on the usage of electronic cards, each possessing unique radio metrics, that are given to every employee that is authorized to access the floors of our buildings. We have installed effective video monitoring and alert systems in our offices and have arranged Governmental Security Service’s (Police) protection of our property. The access control system is managed from one central control point, though each datacenter’s security system is independent.

Customers Data Protection
We understand that security of our client’s data in number one priority for our business. We use 256 bit AES algorithm for traffic encryption and 2048 bit public/private keys pair for authentication purposes. Sensitive data is exchanged via SFTP server and PGP is used for emails encryption. This way compliance with the ISO standards for information security is provided. We also strictly follow all the governmental rules and regulations for emergency issues.

Additional capacities
For development purposes we use virtualization technology which enables us to build a separate operational environment for each project and thus increase resource allocation flexibility and effectiveness. This technology is based on the usage of VMware Server 1.0, VMware ESX Server 3.0 and VMware Infrastructure for project monitoring.

Security Monitoring
All the processes are constantly monitored by the administrative team and vital information on all the important changes and incidents is tracked and logged via Syslog Server for future audit.

Backup Process and Disaster Recovery
The Information Life Cycle Management (ILM) process we have developed at Atagun Software includes a set of data protection and other security-related activities. A special data recovery scenario is presupposed for each kind of potential data loss situation (e.g. hardware or software failure, computer virus, human mistake, etc.). The process of backup copies creation is regulated by the Backup Process Plan.